OSC Open Smart Channel
DIGITAL TRANSFORMATION
Digital Transformation refers to the integration of digital technologies into all aspects of a business, radically changing the way it operates and delivers value to customers. The main goal is to improve operational efficiency, reduce costs, better interact with customers and adapt to market needs. Fill out the questionnaire and receive a development plan to transform your organization from analog to digital.
Operating Procedure
01 Analysis
Census of digital resources in use in existing business processes and census of internal technological skills to evaluate the impact of digitalization on strategic development objectives.
02 Planning
You receive a development plan that follows a proactive approach in research and defines clear objectives for digitalization, such as improving operational efficiency, increasing customer experience or reducing costs.
03 Digitalization
Identify the technologies that best suit your business needs, such as management software and communication tools, and start digitizing key processes, such as administration, sales management, and production.
04 Management
Organize training courses to update staff skills on the use of new technologies and digital tools, involving employees and creating a team dedicated to managing the digitalization process.
Perception questionnaire
